Terms of Service

1. Acceptance of Terms

In short: Using the site means you agree to these rules. If you do not agree with them, do not use the site. The company behind CRI is CAA Readiness Index LLC.

These Terms of Service (“Terms”) are an agreement between you and CAA Readiness Index LLC, a Mississippi limited liability company (“CRI,” “we,” “us,” or “our”). They govern your access to criscore.org and our calculators, analytics, planning tools, community features, subscriptions, and related services (collectively, the “Service”).

By accessing or using the Service, creating an account, checking the acceptance box during signup, or purchasing CRI Plus, you agree to these Terms and the policies they reference. If you do not agree, do not use the Service.

2. Description of Service

In short: This is what CRI does: scores, program info, trackers, analytics, and published articles for people applying to CAA programs. Features can change, and some are only in the paid plan.

CRI is an independent educational platform for prospective Certified Anesthesiologist Assistant applicants. The Service may include CRI score and percentile calculations, saved scenarios, program and prerequisite information, program matching, application and experience trackers, comparisons, community activity, response data, and admissions analytics.

The Service also includes CRI Insights, a published section of articles about CAA admissions. Articles are written by CRI or by outside contributors, which may include students, practicing CAAs, researchers, and other healthcare peers, and they are free to read without an account.

The Free and CRI Plus features currently offered are described on the Pricing page. Feature availability may change, and some features may be previews, limited by plan, or unavailable while being maintained.

3. Eligibility and Accounts

In short: You need to be 18 or older. Keep your login details to yourself, and do not share or sell your account. Anything done from your account is your responsibility. Cancel CRI Plus before you delete your account.

You must be at least 18 years old and legally able to enter into these Terms to create an account, use account-only tools, or purchase CRI Plus. By doing so, you represent that you meet these requirements.

You must provide accurate information, keep your credentials secure, and promptly notify us of suspected unauthorized use. You are responsible for activity under your account. Accounts are personal and may not be sold, transferred, or shared.

You may delete your account from Account Settings. Account deletion and subscription cancellation are separate actions. If you have CRI Plus, cancel the subscription in Account Settings > Billing before deleting your account. Limited payment, dispute, security, and legal records may be retained as described in our Privacy Policy.

4. CRI Plus, Billing, and Cancellation

In short:CRI Plus renews on its own until you cancel it in Account Settings > Billing. Stripe handles the payments. Deleting your account does not cancel the subscription. If you opt in to the advocacy contribution, your price does not change: we send 5% of what we earn from you to the AAAA Legislative Fund out of our own money, and you can switch it off whenever you want. It is not tax-deductible for you.

CRI Plus is a paid subscription. Prices, access term, included features, and any eligibility-based pricing are shown before checkout. Monthly plans are charged monthly. Twelve-month plans are charged upfront for the entire term. Unless canceled, each plan renews automatically on the cadence shown at checkout.

Stripe processes payments. You authorize Stripe and CRI to charge the payment method you provide for the initial term and each renewal, including applicable taxes or adjustments disclosed before purchase. You are responsible for keeping billing information current.

Cancel renewal through Account Settings > Billing. Unless stated otherwise or required by law, cancellation takes effect at the end of the paid term and you retain CRI Plus access until then. Deleting the app, ceasing use, or deleting your CRI account does not by itself guarantee cancellation of a Stripe subscription.

Refund requests, duplicate charges, billing errors, and payment disputes are governed by our Refund Policy. Nothing in these Terms limits non-waivable consumer rights.

Licensure advocacy contribution. You may opt in, at checkout or in Account Settings, to have your subscription included in a contribution we make to the American Academy of Anesthesiologist Assistants (AAAA) Legislative Fund, which supports that organization's legislative and regulatory advocacy for the CAA profession, including its stated goal of full CAA licensure in all 50 states. When you opt in, we contribute 5% of the revenue your subscription produces for us, calculated after payment processing fees and any discount applied, and we reverse that amount if the payment is later refunded or disputed. Opting in does not change your price, adds nothing to your charge, and can be turned on or off at any time. The contribution is made by CRI out of its own revenue. It is not a donation by you, it does not create any agency or trust relationship, and because the recipient is a 501(c)(6) organization and the fund supports lobbying, it is not a tax-deductible charitable contribution for you or for us. CRI is not affiliated with or endorsed by the American Academy of Anesthesiologist Assistants. We may change the rate or, if the fund stops accepting contributions, direct the contribution to a comparable CAA licensure advocacy effort, and we will disclose any such change here.

5. Educational Purpose and Limitations

In short:CRI is a study and planning tool, not an admissions office. It cannot promise you an interview or a spot. Our data is self-reported and can be wrong or out of date, so check anything important with the program itself. Articles in Insights are the writer's own view, not ours and not a program's.

Scores, percentiles, matches, charts, and comparisons are based on historical, self-reported, contributed, and other available data. They consider only selected factors and may contain errors, omissions, sampling limitations, or delays. Admissions decisions involve factors CRI does not measure.

Program requirements, deadlines, fees, accreditation status, test policies, and other details can change without notice. Verify important information with the program and the appropriate official accreditor or application service before acting. CRI is independent and is not an admissions committee, school, accreditor, certifying body, or representative of a CAA program.

Published articles. Articles in CRI Insights are the author's own account or reading of the evidence. They are not admissions advice, medical advice, legal advice, or professional advice of any kind, and an article by an outside contributor does not state CRI's position. Naming a study, program, institution, or organization in an article does not mean that party wrote it, reviewed it, endorses it, or is affiliated with CRI. Experiences, opinions, and outcomes described in an article belong to their author and are not a prediction of your own result.

6. Acceptable Use

In short: Do not break the law, lie, harass people, scrape the site, try to get around paid features, copy our data, or share your account. The full list is below.

You agree not to:

• Use the Service unlawfully or to harm, harass, impersonate, deceive, or defraud anyone
• Submit false, misleading, infringing, confidential, malicious, or offensive content
• Probe, bypass, disable, or interfere with security, access controls, rate limits, or plan restrictions
• Use bots, scrapers, crawlers, or automated extraction without our written permission
• Reverse engineer or attempt to discover non-public source code, models, scoring logic, or data
• Copy or redistribute substantial portions of CRI analytics, datasets, or paid content
• Resell, sublicense, share, or commercially exploit the Service or account access
• Upload malware or interfere with the availability or integrity of the Service

7. Your Content and Community Features

In short: What you submit stays yours, but you give us permission to store and display it so the site works. Community features are meant to be seen by other users, so do not put anything private in them. Your email and account ID are never shown. We can remove content, but we do not check everything people submit. If someone submits something you hold the copyright to, the Copyright Policy explains how to get it taken down.

You retain any ownership rights you have in content you submit. You grant CRI a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, display, analyze, aggregate, de-identify, and otherwise use that content as reasonably necessary to operate, protect, improve, and promote the Service. This license ends when the content is deleted from active systems, except for de-identified or aggregated information and copies retained for backup, legal, or security purposes.

You represent that you have the rights needed to submit your content and that its use as described here will not violate law or another person's rights. You remain responsible for your content and should not submit sensitive or confidential information to a community field.

Community features intentionally make certain information visible to others. This may include your profile display name, de-identified calculator ranges, and sanitized application-response fields. Private tracker notes, email address, and account ID are not included in the public application dashboard. See the Privacy Policy and Data Usage Policy for details.

We may review, moderate, refuse, remove, or preserve content, but we are not obligated to monitor everything and do not endorse user content. Community information may be inaccurate, incomplete, or outdated.

Copyright complaints. CRI responds to notices of claimed copyright infringement and terminates repeat infringers in appropriate circumstances. The notice, counter-notice, and designated-agent details are set out in our Copyright Policy, which is incorporated into these Terms.

8. CRI Content and Limited License

In short: The site, its design, and its scoring methods belong to us. You can use it to plan your own application, and a normal screenshot is fine. Republishing our data, building a dataset from it, or using it commercially needs our written permission.

The Service, including its software, design, branding, selection and arrangement of data, original text, models, scoring methods, charts, and analytics, is owned by CRI or its licensors and protected by applicable law. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service and view its content for your personal, non-commercial application planning.

You may make ordinary personal-use references or screenshots that do not expose paid data at scale, misrepresent CRI, or violate another person's privacy. Any broader reproduction, publication, dataset creation, academic or commercial use, redistribution, or automated extraction requires prior written permission, except where applicable law expressly permits it.

9. Third-Party Services and Links

In short: We rely on other companies like Stripe and Supabase, and we link out to program websites. Those are run by other people under their own rules, and we are not responsible for them.

The Service relies on or links to third parties, including Supabase, Vercel, Render, Cloudflare, Anthropic, Stripe, Resend, Mailgun, Mapbox, Google/YouTube, program websites, and community sites. Their services, content, availability, and privacy practices are governed by their own terms. CRI is not responsible for third-party services or for transactions you conduct directly with them.

10. Privacy and Data Use

In short: Two other pages cover your data in detail, and both count as part of this agreement.

Our Privacy Policy explains how we handle personal information. Our Data Usage Policy explains how calculator, tracker, planning, community, and analytics data move through the Service. Those policies are incorporated into these Terms by reference.

11. Suspension and Termination

In short: You can walk away any time. We can suspend or close your account if you break these rules or put the site or its users at risk, and we will usually warn you first. Money you already owe is still owed, and some of these rules keep applying afterward.

You may stop using the Service at any time. We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, created security or legal risk, abused a payment or dispute process, or could harm CRI, its users, or third parties. Where practical, we will provide notice and an opportunity to resolve the issue.

Termination does not erase payment obligations already incurred. Sections that by their nature should survive, including ownership, license, disclaimers, liability limits, indemnity, and dispute-related provisions, will survive.

12. Changes to the Service or Terms

In short: Features and these rules can change. When the rules change we post the new ones with a new date, and the change only counts going forward. If you do not like a change, stop using the site and cancel before your next charge.

We may add, change, suspend, or discontinue features, plans, or the Service. We may also update these Terms. We will post revised Terms with a new date and provide additional notice of material changes when required. Changes apply prospectively from their stated effective date. If you do not agree, you must stop using the affected Service and cancel renewal before the next charge.

13. Disclaimer of Warranties

In short: We offer the site as it is. We cannot promise it will always work, always be available, or always be right, and we are not making any guarantees about it beyond what the law requires.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” CRI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ITS DATA WILL BE COMPLETE, ACCURATE, CURRENT, SECURE, UNINTERRUPTED, OR ERROR-FREE, OR THAT ANY RESULT WILL MEET YOUR EXPECTATIONS.

14. Limitation of Liability

In short: If something goes wrong, there is a cap on what we owe you: whatever you paid us in the last 12 months, or $100, whichever is more. We are also not on the hook for knock-on losses, like a school decision that did not go your way. Some places do not allow limits like these, in which case they do not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRI AND ITS CONTRIBUTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF DATA, OPPORTUNITY, PROFITS, OR GOODWILL; OR DAMAGES ARISING FROM ADMISSIONS OR EDUCATIONAL DECISIONS, THIRD-PARTY CONTENT, UNAUTHORIZED ACCESS, OR INABILITY TO USE THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRI'S TOTAL LIABILITY ARISING OUT OF THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID CRI IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US$100.

Some jurisdictions do not allow certain exclusions or limits, so portions of this section may not apply to you. Nothing here excludes liability that cannot lawfully be excluded.

15. Indemnification

In short: If someone sues us because of something you did or posted, you cover our costs.

To the extent permitted by law, you agree to indemnify and hold harmless CRI and its contributors from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Service, your content, or your material violation of these Terms.

16. Governing Law and Disputes

In short: Mississippi law applies, and anything that reaches a court happens in Mississippi. Before either side files anything, email us and give us 60 days to sort it out, because most problems turn out to be a billing mistake we can simply fix. Small claims court is still open to you. Two things worth knowing: you have one year from when a problem happens to bring a claim, and we do not force you into arbitration.

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Mississippi, without regard to its conflict of law rules. This choice of law does not deprive you of the protection of any mandatory consumer law of the place where you live.

Informal resolution first. Before filing a claim, you agree to send a written description of the dispute to team@criscore.org, including the email address on your account, what happened, and the resolution you are seeking. We will do the same for any claim we have against you, using the contact information on your account. Both sides agree to attempt in good faith to resolve the dispute informally for 60 days after that notice is sent. Billing questions are usually resolved this way; see our Refund Policy.

Venue. If a dispute is not resolved informally, it must be brought exclusively in the state or federal courts located in Forrest County, Mississippi. You and CRI each consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, or the security of the Service.

Small claims. Either party may instead bring an individual claim in a small claims court that has jurisdiction over the matter, either where you live or in Forrest County, Mississippi.

Time limit for claims. To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be filed within one year after the claim arose, and a claim not filed within that period is permanently barred. Some jurisdictions do not allow this limit, in which case it does not apply to you.

These Terms do not require arbitration. If we later adopt a different dispute-resolution process, we will post the change as described in Section 12, and it will apply only to claims arising after its stated effective date.

17. General Terms

In short: This page is the whole agreement. If a court throws out one part, the rest still stands. Us letting something slide once does not mean we gave up the right to enforce it. You cannot hand this agreement to someone else, but we can if the company is sold or merged. We reach you by email, so keep your account address current: anything we send there counts as delivered whether or not you read it.

These Terms and the policies they incorporate are the entire agreement about the Service and supersede prior statements on the same subject. If a provision is unenforceable, it will be modified only as much as necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, acquisition, or sale of the Service.

Electronic communications and notices. You consent to receive communications from us electronically, and you agree that electronic records and agreements satisfy any legal requirement that they be in writing. We may give notice by email to the address on your account or by posting within the Service, and such notice is treated as written notice delivered on the day it is sent. Notices to us must be sent to team@criscore.org or to the postal address in Section 18. You are responsible for keeping your account email address current and able to receive mail from us; a notice sent to the address on your account is effective even if you no longer monitor it.

18. Contact

Questions about these Terms may be sent to team@criscore.org.

Written notices may be sent to CAA Readiness Index LLC at PO Box 15352, Hattiesburg, MS 39404.